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FAQs
What is your return and exchange policy?
We accept returns and exchanges within 4 to 5 days of delivery. An unboxing video with the label visible is required for processing. Refunds will be issued as a gift card of the same amount, and customers must manage reverse shipping for exchanges.
How long does shipping take, and which couriers do you use?
Orders are processed within 2-4 business days, and delivery time varies based on location. We ship through trusted partners like DTDC, Delhivery, Shree Mahavir Courier, Shree Tirupati Courier, and The Professional Couriers. Once shipped, you’ll receive a tracking number via email or WhatsApp.
How should I care for my saree?
To maintain the quality of your saree, we recommend dry cleaning for best results. If washing at home, use a gentle hand wash with mild detergent in cold water. Avoid direct sunlight when drying to prevent color fading.